Clinic Policies

01 December 2023

Thank you for choosing Sensory Kids for your child’s therapy. Our therapists are reserving a weekly time slot for your child’s therapy. Your adherence to our policies will help secure their time slot and ensure timely sessions, continuity of therapy and appropriate transitions out of therapy.

SENSORY KIDS is a small clinic that opened in 2012 and is located in a quiet business park in Long Mile Road, Dublin 12. We are located 3 km from Children’s Health Ireland in Crumlin, Dublin and 120m from Aldi shop on Long Mile Road.

  • When coming to the clinic, we ask that our families please be mindful of our neighbours by not allowing children to run, yell or play in any of the common areas of the business park. Additionally, if arriving before the start of your session, please either wait with your child in your car or wait quietly with your child in the Sensory Kids waiting area.
  • Your child’s therapist will come outside to get your child at the start of their session. Due to privacy concerns, it is important that parents and children do not attempt to come into the clinic before their therapist comes to get your child. Additionally, to ensure patient privacy, transitions from parent to therapist must occur in the waiting area outside of the clinic, especially if your child is entering a group session. For private, individual sessions, parents may be asked to come in with the child, particularly for preschool-aged children or for a child’s first visit.
  • After the initial session(s), parents are welcome to attend private, individual sessions; however, prearrangement is required to protect other patients’ privacy as we often have multiple sessions occurring in the clinic with different therapists at the same time.
  • Parents must arrive 3-5 minutes prior to the end of their child’s session to ensure timely transitions to the next patient(s). If a child is over 10 minutes late to be picked up, additional charges will be applied as per hourly rate. Children who are picked up late more than one time may lose their treatment time.
  • Sensory Kids has CCTV cameras operating in the clinical rooms, offices, and waiting area for the safety of the clients and staff.
  • Sensory Kids is not responsible for any personal belongings left behind in the waiting area.

CHANGE IN POLICIES

The terms and conditions in this policy may change from time to time. Such changes will occur with 30 days written notice.

PARKING

On-site parking is available. Please note the car park is private and is not controlled by Sensory Kids. Please read any of the signs in the car park to be sure your car is parked appropriately.

PROCEDURES DURING SESSION

Parents are not required to stay at the clinic while their child is participating in therapy sessions or evaluations. We value parent participation in sessions, although they are not required. Please contact your therapist ahead of time (at least a week) to arrange a session WITH your child, due to the privacy of other families participating at Sensory Kids.

CANCELLATION POLICY

We understand that things happen in busy families, but if you do not avail of your child’s appointment, another child loses out on the appointment. Please cancel your child’s appointment if you cannot attend.

  • Cancellations Before 24 hours: No Charge. The cancelled session must be rescheduled; otherwise, it will be outdated after 60 days. You need to contact us to reschedule your cancellation.
  • Cancellations with Less than 24 Hours’ Notice: If you do not give us 24 hours notice that you will not be attending your scheduled appointment, you will be charged in full for the appointment. There are no exceptions to this. This is because, without adequate notice, your therapist is unable to use the time allocated to your appointment. This payment is non-refundable and non-transferable.
  • No Show for Appointments Full Cost Therapy Appointment. This payment is nonrefundable and non-transferable.
  • Cancellation with Less than 24 Hours Notice of the initial meeting/consultation or failure to attend the initial meeting, assessment: full deposit charged.
  • Cancellations by therapists will result in a full refund or a rescheduled session as per the client’s request.
  • Two week notification is required for any non-illness absence. Notice of changes in schedule (sickness and/or vacation) must be in the form of an email, phone call, or text to Sensory Kids.
  • Sensory Kids can not guarantee the same place without prior notice or payment for the term.
  • If a child has 2 or more excused absences within a one-month period, your child may lose their scheduled appointment time.
  • Cancellation of future sessions will not result in refunds of payments made.

BOOKING THERAPY

  • Booking Therapy Sessions – You should book 1 block of minimum 5 sessions
  • Due to the demand for appointments, we advise that, following assessment, if you wish to be guaranteed consecutive/weekly appointments, typically a block of 5 individual sessions, 1 weekly for 5 weeks in a row.
  • Payment for the upcoming block must be received on the last session of the current block.
  • We cannot guarantee a specific time slot to a client if they fail to book and pay for the next block up to 3 days from the last paid session, and will be automatically cancelled.
  • The calendar system will contact you by sms two days prior to the appointment requesting you to confirm your child’s attendance. Please respond to this sms “yes” or “no”.
  • All Invoices for therapy sessions are electronically delivered up to two weeks after payments are made for the services.

TERMINATION OF THERAPY

If you terminate therapy, for any reason, we require at least 2 weeks of sessions’ prior written notice in order for the therapist to transition the child out of therapy and complete closure.

We reserve the right to terminate our services to a client at any time for any reason. Unless circumstances require otherwise, if we terminate the services, we will provide at least 2 sessions’ prior notice.

PRACTICES, POLICIES AND RATES

I. RATES

  • Booking/deposit: We charge a deposit at the booking of the initial consultation or assessment.
  • All treatment sessions are paid in advance.
  • Due to the summer holiday and schedule shifts, we require a full one-session deposit to be made in June for the first week of September to ensure a regular scheduled time during the school year.
  • Sensory Kids accepts payments by cash and credit/debit card in the clinic or by phone.
Initial Phone Consult with Therapist Free (up to 15 minutes)
1. Initial meeting/ 1 st Consultation in Clinic – available online or in person €150 (1 hr)
€50 deposit for the initial meeting charge is prepaid in order to reserve the day/time & is Non refundable
2. Visiting Home/consultation (additional €20 if outside 20k radius of the clinic) €170 (1 hr)
3. Occupational Therapy Assessment (at Sensory Kids Clinic) (this may include: 2x 60 min sessions with the child, information gathered from teachers, writing a report, recommendations and 30 minutes feedback) €600
Reports are received after full payment is made. €100 deposit for initial Evaluation charge is prepaid in order to reserve the day/time & is Non refundable
4. OT Evaluation Feedback Meeting (Optional) First 30 minutes is free, €40 for
additional 30 minutes
5. Modified Evaluation /Report-Writing €80 (60 minutes)
Average time: 1-2 hours
6. Weekly Therapy Treatment Session /Occupational Therapy Session/Sensory integration therapy €95 (45 minutes)
7. Progress Report €120 (60 minutes)
8. Assessment of Developmental Coordination Disorder/ DCD (dyspraxia) – includes speaking to parents and teachers on the phone and conducting an in-person physical assessment with the child, recommendations and feedback. When the assessment is completed, you will receive a detailed report with outcomes and recommendations within three/six weeks. €450 (includes both the assessment and the report)
It is necessary that an occupational therapy assessment be completed prior to or alongside this assessment.
9. Handwriting Assessment €450
10. Speech and Language Assessment with Report (at Sensory Kids Clinic) €550
This includes: 50 min meeting with the parent, 90/120 minutes tests with the child, writing a report. Reports are received after full payment is made.
€100 deposit for initial Evaluation charge is prepaid in order to reserve the day/time & is Non refundable
11. Housing Assessment/To support a Housing Adaptation Grant or Social Housing Application €500
It is necessary that an occupational therapy assessment be completed prior to or alongside this assessment.
12. The MNRI NeuroTactile Integration program – Masgutowa Method €80 (45 minutes)
13. Tomatis Method Listening Therapy €3500 assessment and renting equipment for home
or
€5000 assessment and sessions in the clinic
14. Vital Links Therapeutic Listening Program Assessment €350
15. The Wilbarger Protocol Training €80 (60 minutes)
16. Parent Consultation for Feedback/Review €120 (60 minutes)
17. Phone Consultation with other professionals €40 (15 – 30 mins)
18. Social Skills Training Individual €80/60 minutes
Group up to 4 people (60 minutes) €600 per 10-week course
19. Home or school recommendation / Sensory Diet €120 (60 minutes)
20. If arriving late for pickup your child, parents will be charged €20 for the first 1-10 minutes they are late and €20 per 10-minute increments thereafter
21. Domiciliary Care Allowance (DCA) form completing €100

II. PROCESS/DESCRIPTION OF SERVICES

All Sensory Kids Clients are evaluated and follow the below process before treatment to determine rate/type of treatment.

A. Initial Consultation Meeting (recommended but optional): The therapist and parent(s) discuss concerns related to the child’s functioning. The therapist provides recommendations for an evaluation, treatment, and/or home strategies.
Cost: €150 (60 minutes)

B. Evaluation (required for treatment): Approximately up to 2 hours of testing using standardised and/or informal measures to assess the child’s strengths/weaknesses and determine the need for weekly therapy. This can be spread over one to two weekly visits.
Cost: €120 per hour (EVALUATION REPORT NOT INCLUDED)

C. Evaluation Report (required for treatment): Written description of administered tests, the child’s performance, and areas to target in treatment (if applicable). This report includes a treatment plan (when treatment is recommended) with baseline areas of functioning and 4-6 month goals.
Cost: €100 per hour (ranges between 2 to 4 hours as agreed upon with parents)

D. Evaluation Feedback Meeting (strongly recommended but optional): The therapist and parent(s) review the evaluation report and treatment recommendations.
Cost: First 30 minutes is free, €40 for additional 30 minutes

E. Progress Report (required for continued treatment at Sensory Kids OT): This report describes the child’s progress toward targeted goals, his/her current levels of functioning, and the new treatment plan (if continued treatment is recommended). Progress reports are provided every 4 to 6 months depending on the frequency of treatment sessions. If additional progress summaries are provided (e.g., via email) they will billed in increments of the hourly rate.
Cost: €120 per hour

F. Home or School Recommendations / Sensory Diet (Depending on needs of client): The therapist provides recommendations and strategies for home and school settings to optimize the child’s functioning and address areas of concern. Classroom observations, consult with parents/school staff, and therapy collaboration with other specialists are also commonly provided.
Cost: €120 per hour

G. Treatment Sessions (Depending on the client’s needs): Individual, paired, and small group sessions are available. Co-treatment sessions (sensory integration therapy combined with occupational therapy) are also offered when appropriate. Treatment sessions are typically 45-minutes in duration (with the remaining 15 minutes of the hour being used for treatment note-writing and planning).
Cost: €95 per 45-minute session

H. Speech and Language Assessment
This includes: 50 min meeting with the parent, 90/120 minutes tests with the child, writing a report. Reports are received after full payment is made.
€100 deposit for initial Evaluation charge is prepaid in order to reserve the day/time & is Non refundable
Cost: €550

 

PRIVACY STATEMENT

Sensory Kids Paediatric Therapy Services Limited, (“Sensory Kids” or “we”) respect and protect your right to privacy in relation to your use of this website – www.sensorykids.ie (the “Site”). We have adopted the following policy to safeguard your personal information and to protect its confidentiality. Any information which is provided by you to Sensory Kids Paediatric Therapy Services Limited via this Site or otherwise will be treated in accordance with the terms of the Data Protection Acts 1988 and 2003 and/or such amending or replacement legislation as may be adopted in Ireland from time to time. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of those other websites.

WE ADVISE YOU TO READ THIS PRIVACY STATEMENT PRIOR TO USING THE SITE. IF YOU DISAGREE WITH ANY ASPECT OF THIS PRIVACY STATEMENT OR DO NOT READ THE PRIVACY STATEMENT IN FULL YOU SHOULD NOT USE THIS SITE. YOUR CONTINUED USE OF THIS SITE WILL BE DEEMED ACCEPTANCE OF THE TERMS CONTAINED IN THIS PRIVACY STATEMENT.

About our Cookie Policy:

  • This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e., the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
  • You can at any time change or withdraw your consent from the Cookie Declaration on our website.
  • Your consent applies to the following domains: sensorykids.i 

What are cookies?

  • Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

  • As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
  • The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

  • The cookies used on our website are grouped into the following categories.

Necessary

  • Necessary cookies are essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non- Necessary

  • Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website. 

Other

  • Persistent cookies – persistent cookies remain on your computer after you close your session and until you delete them
  • Session cookies expire when you close your browser.

How can I control the cookie preferences?

  • You can manage your cookies preferences by clicking on the “Settings” button and enabling or disabling the cookie categories on the popup according to your preferences.
  • Should you decide to change your preferences later through your browsing session, you can click on the “Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
  • In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.

Types of information we may collect from you:

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

 Information you supply to us

You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number.

Information our website automatically collects about you

With regard to each of your visits to our website we may automatically collect information including the following:

  • technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform.
  • information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies, we use and the purposes for which we use them see our Cookie Policy detailed above.

How we use the information we collect:

 For people who view and interact with our website:

  • to respond to your query when sent through our ‘contact us’ form

PURPOSES FOR WHICH WE HOLD YOUR INFORMATION

PERSONAL DATA

As noted above, we do not collect any personal data about you on this Site, apart from information which you volunteer (for example by emailing us via our “contact us” page on the Site). Any information which you provide in this way is not made available to any third parties, and is used by us only in line with the purpose for which you provided it. Your personal data may also be anonymised and used for statistical purposes. By law we are required to confirm at your request what personal information we hold about you, update your information and/or correct any discrepancies in such personal information.

The legal basis for this processing is our legitimate interest in the administration and operation of our services as well as our legitimate interest in marketing and promoting our Company’s services. We always include an unsubscribe button in our communications, so you can opt out of receiving such communications at any time.

We share this data with our client relationship management system provider. They may only process this data for the purpose of providing us with their services, and no other purpose.

For our potential clients, we process data:

  • in order to market the services of our Company
  • to provide you with a response to your enquiry submitted to the website.

The legal basis for the processing of this data is processing necessary for the purpose of the legitimate interests of our Company in promoting our services.

Your rights relating to personal data

You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:

  • right to access the data – you have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
  • right to rectification – you have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
  • right to erasure – you have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.
  • right to restriction of processing or to object to processing – you have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
  • right to data portability – you have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.

In order to exercise any of the rights set out above, please contact us at the contact details at the start of this privacy statement.

If we are processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal.

If you are unhappy with how we process personal data, we ask you to contact us so that we can rectify the situation.

You may lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission.

  1. Requirement to process personal data

You may browse our website without providing us with any personal data and this will not affect your ability to view our website.

  1. Automated decision-making and profiling

We do not use any personal data for the purpose of automated decision-making or profiling.

  • Sensory Kids Paediatric Therapy Services Limited is responsible for maintaining and updating the Company’s website.
  • Our website is one of the first places that prospective clients will look to find information about the Company. It is very important that our website gives the right impression about the Company and that it provides relevant information to both new and existing clients.  This website policy has been reviewed for compatibility with both the Company’s business and marketing plans.

DISCLOSURE OF DATA TO THIRD PARTIES

We may provide non-personal data to third parties, where such information is combined with similar information of other users of our Site. For example, we might inform third parties regarding the number of unique users who visit our Site, the demographic breakdown of community users of our Site, or the activities that visitors to our Site engage in while on our Site. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

We will not disclose your personal data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law.

SALE OF BUSINESS

We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of the Sensory Kids Paediatric Therapy Services Limited provided that the third party agrees to adhere to the terms of this Privacy Statement and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

DISCLAIMER

SENSORY KIDS PAEDIATRIC THERAPY SERVICES LIMITED, ITS DIRECTORS, EMPLOYEES, SERVANTS AND AGENTS, AFFILIATES OR OTHER REPRESENTATIVES AND THEIR RESPECTIVE PARENT AND SUBSIDIARY COMPANIES, SHALL NOT BE LIABLE IN RESPECT OF ANY CLAIMS, EMERGENCIES, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, EXPENSES, INCLUDING WITHOUT LIMITATION, REASONABLE LEGAL FEES AND COSTS OF PROCEEDINGS ARISING OUT OF OR IN CONNECTION WITH THE USE AND/OR DISSEMINATION OF PERSONAL INFORMATION RELATING TO YOU IN ACCORDANCE WITH THIS PRIVACY STATEMENT AND YOUR CONSENTS.

CHANGES TO THE PRIVACY STATEMENT

Any changes to this Privacy Statement will be posted on this Site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this Site, Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

GOVERNING LAW AND JURISDICTION

This Privacy Statement and any matter relating to the Site shall be governed by the laws of Ireland and is subject to the exclusive jurisdiction of the courts of Ireland.